THE EFFICACY OF A CONSUMER CASE-MANAGEMENT TEAM - 2-YEAR OUTCOMES OF A RANDOMIZED TRIAL

This article reports the results of a randomized trial of a team of case managers who are mental health consumers compared to a team of nonconsumers. Using a repeated measures MANOVA design, consumer case managers were found to be as effective as a team of nonconsumer case managers in maintaining the stability of severely mentally disabled clients served over a 2-year period. Implications for the employment of consumers in mental health services and the vocational capacity of persons with mental illness are discussed.