Are we effective? How would we know? Approaches to the evaluation of library services in Lithuania, Slovenia and the United Kingdom

被引：10

作者：

Bawden, David ^{[1
]}

Petuchovaite, Ramune ^{[2
]}

Vilar, Polona ^{[3
]}

机构：

[1] City Univ London, Dept Informat Sci, London, England

[2] Vilnius Univ, Lib & Informat Sci Inst, Fac Commun, Vilnius, Lithuania

[3] Univ Ljubljana, Dept Lib & Informat Sci & Book Studies, Fac Arts, Ljubljana, Slovenia

来源：

NEW LIBRARY WORLD | 2005年 / 106卷 / 9-10期

关键词：

Libraries; United Kingdom; Lithuania; Slovenia; Europe; Performance measurement (quality);

D O I：

10.1108/03074800510623137

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

Purpose - A comparison of methods for evaluating the performance of library services in three European countries - Lithuania, Slovenia and the United Kingdom - is given, with emphasis on developing trends and novel methods. Design/methodology/approach - The published and unpublished literature is analysed and evaluated, to bring out themes and comparisons. Findings - Common themes are identified, and suggestions made as to how the competences of the library profession can be improved, and practitioners supported, in embedding performance evaluation into a more evidence-based practice. Originality/value - This is the only paper to date making explicit international comparisons of evaluation of library services.

引用

页码：456 / +

页数：11

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