THE IMPACT OF CONTINUITY OF NURSING-CARE PERSONNEL ON PATIENT SATISFACTION

被引：10

作者：

BOSTROM, J

TISNADO, J

ZIMMERMAN, J

LAZAR, N

机构：

[1] STANFORD UNIV HOSP,COMPREHENS INPATIENT REHABIL UNIT,STANFORD,CA 94305

[2] STANFORD UNIV HOSP,MED SURG REG,STANFORD,CA 94305

[3] UNIV CHICAGO,CHICAGO,IL 60637

来源：

JOURNAL OF NURSING ADMINISTRATION | 1994年 / 24卷 / 10期

关键词：

D O I：

10.1097/00005110-199410000-00012

中图分类号：

R47 [护理学];

学科分类号：

1011 ;

摘要：

Although continuity in nursing care is valued highly by nurses, there is little research that demonstrates its value to patients. In this study, the relationship of nursing care continuity to patient satisfaction was examined. Overall patient satisfaction was not related to continuity of nursing care, but nursing continuity on specific shifts was related to satisfaction with discrete aspects of care, such as involvement of patients and families in care.

引用

页码：64 / 68

页数：5

共 10 条

[1] PARADIGMS AND PRACTICES - THE ORGANIZATION OF THE DELIVERY OF NURSING-CARE [J].