ROLE-CONFLICT, AMBIGUITY, AND OVERLOAD - A 21-NATION STUDY

被引：252

作者：

PETERSON, MF

SMITH, PB

AKANDE, A

AYESTARAN, S

BOCHNER, S

CALLAN, V

CHO, NG

JESUINO, JC

DAMORIM, M

FRANCOIS, PH

HOFMANN, K

KOOPMAN, PL

LEUNG, K

LIM, TK

MORTAZAVI, S

MUNENE, J

RADFORD, M

ROPO, A

SAVAGE, G

SETIADI, B

SINHA, TN

SORENSON, R

VIEDGE, C

机构：

[1] UNIV SUSSEX,BRIGHTON BN1 9RH,E SUSSEX,ENGLAND

[2] UNIV WESTERN CAPE,BELLVILLE,SOUTH AFRICA

[3] UNIV NEW S WALES,KENSINGTON,NSW 2033,AUSTRALIA

[4] ISCTE,LISBON,PORTUGAL

[5] UNIV QUEENSLAND,ST LUCIA,QLD 4067,AUSTRALIA

[6] UNIV POITIERS,F-86034 POITIERS,FRANCE

[7] UNIV MANNHEIM,W-6800 MANNHEIM,GERMANY

[8] UNIV HOKKAIDO,HOKKAIDO,JAPAN

[9] FREE UNIV AMSTERDAM,1007 MC AMSTERDAM,NETHERLANDS

[10] CHINESE UNIV HONG KONG,SHA TIN,HONG KONG

[11] TAMPERE UNIV TECHNOL,SF-33101 TAMPERE 10,FINLAND

[12] MAKERERE UNIV,KAMPALA,UGANDA

[13] TEXAS TECH UNIV,LUBBOCK,TX 79409

[14] UNIV WITWATERSRAND,JOHANNESBURG 2001,SOUTH AFRICA

[15] MAGADH UNIV,BODH GAYA 824234,BIHAR,INDIA

来源：

ACADEMY OF MANAGEMENT JOURNAL | 1995年 / 38卷 / 02期

关键词：

D O I：

10.2307/256687

中图分类号：

F [经济];

学科分类号：

02 [经济学];

摘要：

The extent of role conflict, role ambiguity, and role overload reported by middle managers from 21 nations was related to national scores on power distance, individualism, uncertainty avoidance, and masculinity. We adapted earlier role stress scales and assessed equivalence using multigroup confirmatory factor analysis. Role stresses varied more by country than by personal and organizational characteristics. Data were aggregated to the national level. Power distance and collectivism were negatively related to role ambiguity and positively related to role overload.

引用

页码：429 / 452

页数：24

共 47 条

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INFLUENCE OF FORMALIZATION ON ROLE STRESS, ORGANIZATIONAL COMMITMENT, AND WORK ALIENATION OF SALESPERSONS - A CROSS-NATIONAL COMPARATIVE-STUDY [J].