PROCESSING OBJECTIVE AND QUESTION ORDER EFFECTS ON THE CAUSAL RELATION BETWEEN MEMORY AND JUDGMENT IN PERFORMANCE-APPRAISAL - THE TIP OF THE ICEBERG

This study extends the research on information processing in performance appraisal judgments. A critical aspect of this research is the relation between memory and judgment processes. Performance appraisal researchers have traditionally assumed that performance judgments are based on memory for specific behaviors; implicit in this assumption is the idea that as memory for specific behaviors improves, judgmental accuracy should also improve. We elaborate the circumstances under which performance ratings are more or less likely to be based on previously formed judgments as opposed to memory for specific information. Results indicate that the causal relation between memory and judgment is driven by contextual factors at the time ratings are required as well as at the time information is encoded.