THE CALCULATION OF OPERATIONAL PERFORMANCE RATINGS

被引：15

作者：

PARKAN, C

机构：

[1] Department of Applied Statistics and Operational Research, City Polytechnic of Hong Kong, Kowloon

来源：

INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS | 1991年 / 24卷 / 1-2期

关键词：

D O I：

10.1016/0925-5273(91)90163-N

中图分类号：

T [工业技术];

学科分类号：

08 ;

摘要：

We define a production unit (PU) as a purposeful system that converts resources (inputs) into goods and/or services (outputs). In the manufacturing and service sectors of an economy, there are many different types of PUs ranging in size from individuals to large organizations. A PU's overall competitiveness depends very much on its operational performance, that is its efficiency with which it produces goods and services. For operational performance control, the development of a reliable measurement system is essential. The objective of the present paper is to develop a procedure to calculate relative operational performance ratings of a set of PUs. The criteria we set for the ratings include intuitive appeal, computational ease, and ability to reflect different managerial perspectives and priorities. We demonstrate the application of the procedure using a data set from the recent literature, which involves twelve input and two output categories in a manufacturing setting.

引用

页码：165 / 173

页数：9

共 17 条

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