Value Analysis: Justifying Decision Support Systems

被引：143

作者：

Keen, Peter G. W. ^{[1
,2
,3
,4
]}

机构：

[1] MIT, Sloan Sch Management, Cambridge, MA 02139 USA

[2] Harvard Univ, Sch Business, Cambridge, MA 02138 USA

[3] Stanford Univ, Stanford, CA 94305 USA

[4] Univ Penn, Wharton Sch, Philadelphia, PA 19104 USA

来源：

MIS QUARTERLY | 1981年 / 5卷 / 01期

关键词：

Decision support systems; value analysis; innovation;

D O I：

10.2307/249154

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Managers face a dilemma in assessing DSS proposals. The issue of qualitative benefits is central, but they must find some way of deciding if the cost is justified. A general weakness of the cost-benefit approach is that it requires knowledge, accuracy, and confidence. about issues which for innovations are unknown, ill-defined, and uncertain. The benefit of a DSS is the incentive for going ahead. The complex calculations of cost-benefit analysis ale replaced in value analysis by rather simple questions about its usefulness.

引用

页码：1 / 15

页数：15