USERS PERSPECTIVE OF COUNSELING TRAINING IN GHANA - THE MYSTERY CLIENT TRIAL

被引：36

作者：

HUNTINGTON, D

LETTENMAIER, C

OBENGQUAIDOO, I

机构：

[1] JOHNS HOPKINS UNIV,POPULAT COMMUNICAT SERV,BALTIMORE,MD 21202

[2] UNIV GHANA,SCH COMMUN STUDIES,LEGON,GHANA

来源：

STUDIES IN FAMILY PLANNING | 1990年 / 21卷 / 03期

关键词：

D O I：

10.2307/1966716

中图分类号：

C921 [人口统计学];

学科分类号：

摘要：

Eighteen women posing as clients were requested to visit 3 clinics with trained and 3 clinics with untrained family planning counselors. These clients (called "mystery clients' in Ghana) were later interviewed to uncover any perceived differences between the consultations. The effect of training was evident. Trained counselors consistently provided more complete information about all available contraceptives. However, both trained and untrained counselors often treated younger clients with disrespect or refused to give them the information they requested. This behavior indicated the need to strengthen the values clarification section of the counselors' training sessions, which has now been done. -from Authors

引用

页码：171 / 177

页数：7

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