THE SERVICE ORGANIZATION - CLIMATE IS CRUCIAL

被引:166
作者
SCHNEIDER, B
机构
关键词
D O I
10.1016/0090-2616(80)90040-6
中图分类号
F [经济];
学科分类号
02 ;
摘要
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页码:52 / 65
页数:14
相关论文
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