CITIZENSHIP BEHAVIOR AND SOCIAL-EXCHANGE

被引：173

作者：

KONOVSKY, MA

PUGH, SD

机构：

[1] A.B. Freeman School of Business, Tulane University.

来源：

ACADEMY OF MANAGEMENT JOURNAL | 1994年 / 37卷 / 03期

关键词：

D O I：

10.2307/256704

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

This article develops and empirically examines a social exchange model of organizational citizenship behavior. An employee's trust in a supervisor is proposed to mediate the relationship between procedural fairness in the supervisor's decision making and employee citizenship. Data from 475 hospital employees and their supervisors were consistent with our model. We discuss future research directions.

引用

收藏

页码：656 / 669

页数：14

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