Cybercounseling Online: The Development of a University-Based Training Program for E-mail Counseling

被引:24
作者
Murphy, Lawrence [1 ]
MacFadden, Robert [2 ]
Mitchell, Dan [1 ]
机构
[1] Worldwide Therapy Online Inc, Toronto, ON, Canada
[2] Univ Toronto, Continuing Educ Factor, Inwentash Fac Social Work, Toronto, ON, Canada
关键词
Cybercounseling; e-mail counseling; etherapy; online therapy; training;
D O I
10.1080/15228830802102081
中图分类号
C916 [社会工作、社会管理、社会规划];
学科分类号
1204 ;
摘要
The development of a university-based cybercounseling certificate program through the continuing education department of a graduate faculty of social work is described. This web-based program consists of two levels: introductory and advanced, and offers experienced face-to-face counselors training in an asynchronous, e-mail form of cybercounseling. Ethical issues such as cross-jurisdictional concerns, client appropriateness, and counselor insurance are discussed. A system developed to provide online e-mail security through web-based access and encryption is highlighted. Several techniques for e-mail counseling such as presence, and spacing and pacing are discussed and illustrated. Demographics of learners and feedback from graduates are presented and lessons learned are discussed.
引用
收藏
页码:447 / 469
页数:23
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