STRATEGIES FOR ROBUST MULTIRESPONSE QUALITY ENGINEERING

Virtually every manufactured product has more than one characteristic by which its overall quality is determined. Since those quality characteristics may be correlated, some changes in the levels of the controllable product design and process design variables may, improve one of the quality characteristics while adversely affecting one or more of the other quality characteristics. In this paper we define a quadratic loss function for use with multiple quality characteristics. We discuss several strategies that could be employed for robust quality engineering of products and processes when there is more than one quality characteristic of interest.