Assessing Knowledge Management Success

被引：184

作者：

Jennex, Murray E. ^{[1
]}

Olfman, Lorne ^{[2
,3
]}

机构：

[1] San Diego State Univ, San Diego, CA 92182 USA

[2] Claremont Grad Univ, Sch Informat Sci, Claremont, CA USA

[3] Claremont Grad Univ, Informat Sci, Claremont, CA USA

来源：

INTERNATIONAL JOURNAL OF KNOWLEDGE MANAGEMENT | 2005年 / 1卷 / 02期

关键词：

knowledge management; knowledge management success; knowledge management systems; organizational memory;

D O I：

10.4018/jkm.2005040104

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

This article proposes a framework for assessing knowledge management system (KMS) success models. The framework uses three criteria: how well the model fits actual KMS success factors, the degree to which the model has a theoretical foundation, and if the model can be used for both types of KMSs. The framework is then applied to four KMS success models found in the literature and is determined to be a useful framework for assessing KMS success models.

引用

页码：33 / 49

页数：17

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