A CLASSIFICATION OF ADVANCED OFFICE SYSTEMS TO AID IN THEIR DEVELOPMENT

Existing classifications of office systems are unidimensional: they normally use the level of task support as the only distinguishing factor. Bracchi and Pernici, however, use the systems' underlying conceptual framework as the delineation parameter. Building on previous work, we develop a classification of office systems using both the level of support and the underlying conceptual framework as discriminating dimensions.