REENGINEERING - BUSINESS CHANGE OF MYTHIC PROPORTIONS

被引：166

作者：

DAVENPORT, TH ^{[1
]}

STODDARD, DB ^{[1
]}

机构：

[1] HARVARD UNIV, SCH BUSINESS, BOSTON, MA 02163 USA

来源：

MIS QUARTERLY | 1994年 / 18卷 / 02期

关键词：

D O I：

10.2307/249760

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Reengineering is a powerful change approach that can bring about radical improvements in business processes. However, the popular management literature has created more myth than practical methodology regarding reengineering. It has relied more heavily on hype than on research, common sense, or lessons of the past. In this paper, we attempt to ''demythologize'' some key aspects of reengineering by describing what we have observed in our research and Practice. Seven reengineering myths are identified, discussed, and dispelled. By separating rhetoric from reality, we hope to help others to have reasonable expectations for success with their reengineering initiatives.

引用

页码：121 / 127

页数：7

共 24 条

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