ADAPTATION OF A PLANNING SYSTEM SUCCESS MODEL TO INFORMATION-SYSTEMS PLANNING

The research reported here is an adaptation of a model developed to measure Planning Systems Success, to the information systems (IS) context. This study is motivated by the increasing importance given to IS planning in recent years, the lack of an empirical model in the IS literature to measure a construct as important as IS planning system success, and the usefulness of developing such a model to help guide future research efforts addressing the issue of IS planning effectiveness. An operational model for measuring IS planning system success is developed in terms of two interrelated dimensions: IS planning system capabilities and extent of fulfillment of key IS planning objectives. Due regard is paid to the call for greater attention to methodological issues in developing such measures. The model meets the measurement criteria suggested in the literature.