PEER COACHING IN A UNIVERSITY REFERENCE DEPARTMENT

被引：7

作者：

ARTHUR, G

机构：

[1] Reference and Information Services Department, Temple University, Samuel Paley Library, Philadelphia

来源：

COLLEGE & RESEARCH LIBRARIES | 1990年 / 51卷 / 04期

关键词：

D O I：

10.5860/crl_51_04_367

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

Seeking to extend its regular staff development program, Temple University's Reference and Information Services Department implemented in Spring 1989 a semester-long peer coaching program designed to provide staff with support in fine-tuning and maintaining certain reference desk skills. The progratn combined training in positive reference behaviors, objective observation, and feedback. In addition to detailing the peer coaching experience at Temple, the article covers the origins of the program, coaching basics, and peer coaching's applicability to the academic library setting.

引用

页码：367 / 373

页数：7