MANAGING VM-CMS SYSTEMS FOR USER EFFECTIVENESS

A computing center management methodology is discussed based on the premise that the computer user's time and work product are valuable. Experience in the use of interactive systems in a research environment from 1965 to the present time is presented. Current user experience and management of VM/CMS are emphasized. The use of computers as tools for extending users' powers of memory and logic and the development of new methods of managing VM/CMS are discussed in detail.