DOES NATIONALITY AFFECT TOURIST BEHAVIOR

被引:293
作者
PIZAM, A [1 ]
SUSSMANN, S [1 ]
机构
[1] UNIV SURREY,DEPT MANAGEMENT STUDIES,SURREY,ENGLAND
关键词
TOURIST BEHAVIOR; CROSS CULTURE; TOUR GUIDES PERCEPTIONS; NATIONALITY;
D O I
10.1016/0160-7383(95)00023-5
中图分类号
F [经济];
学科分类号
02 ;
摘要
Are all tourists perceived to be alike regardless of nationality, or does nationality make a difference? To answer this question, a group of British tour-guides were administered a questionnaire soliciting their opinions on behavioral characteristics of Japanese, French, Italian, and American tourists on guided tours. The results indicated that in 18 out of 20 behavioral characteristics there was a significant perceived difference between the four nationalities. Tour guides perceived the Japanese to be the most unique among the four, and the Italians as the most similar to others. A pair-comparison found the Italians and French to be perceived as the most similar to each other. The least similar were perceived to be the French-American pair.
引用
收藏
页码:901 / 917
页数:17
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