A conceptual overview of a holistic model for quality in higher education

被引：62

作者：

Srikanthan, Gitachari ^{[1
]}

Dalrymple, John ^{[1
]}

机构：

[1] RMIT Univ, Ctr Management Qual Res, Res Dev Unit, Melbourne, Australia

来源：

INTERNATIONAL JOURNAL OF EDUCATIONAL MANAGEMENT | 2007年 / 21卷 / 03期

关键词：

Quality; Total quality management; Quality management; Higher education;

D O I：

10.1108/09513540710738647

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

Purpose - This paper aims to develop an overarching basis to consider issues of quality in higher education. Design/methodology/approach - An attempt is made to synthesise different approaches to management in higher education. Findings - The article concludes that it is possible to synthesise a model, based on existing literature, to uniquely address higher education. Research limitations/implications - The model developed is a conceptual one as emphasised by the title. Originality/value - Provides a thought framework for addressing the quality issues in higher education.

引用

页码：173 / +

页数：24

共 49 条

[1]

[Anonymous], 2000, LEADING ACAD CHANGE

[2]

Becher T., 1978, SYSTEMS HIGHER ED UK

[3]

Besterfield D. H., 1999, TOTAL QUALITY MANAGE

[4]

Bowden J., 1998, U LEARNING QUALITY C

[5]

Boyer E. L., 1987, COLL UNDERGRADUATE E

[6] Quality assessment and institutional change: Experiences from 14 countries [J].

Brennan, J ;

Shah, T .

HIGHER EDUCATION, 2000, 40 (03) :331-349

[7]

Brennan J., 1999, WHAT KIND U INT PERS

[8]

Brennan J., 2001, MANAGING QUALITY HIG

[9]

Conrad CF, 1997, EMBLEMS QUALITY HIGH, V1st

[10]

Deming EW, 1986, OUT CRISIS

← 1 2 3 4 5 →