ORGANIZATION AND CUSTOMER - MANAGING DESIGN AND COORDINATION OF SERVICES

[1] Abelson RP., 1976, COGNITION SOC BEHAV, P33

[2] [Anonymous], 1937, INQUIRY NATURE CAUSE

[3] [Anonymous], 1983, BEYOND METHOD

[4] INPUT UNCERTAINTY AND ORGANIZATIONAL COORDINATION IN HOSPITAL EMERGENCY UNITS [J]. ADMINISTRATIVE SCIENCE QUARTERLY, 1982, 27 (03) : 420 - 434

[5] Arrow K., 1974, LIMITS ORG

[6] Ashby W, 1960, DESIGN BRAIN

[7] BATESON JEG, 1983, EMERGING PERSPECTIVE, P50

[8] BERRY LL, 1980, BUSINESS MAY, P24

[9] BORDEN NH, 1964, J ADVERTISING RES, V4, P2

[10] BOWEN DE, 1988, RES ORGAN BEHAV, V10, P43

[1] Abelson RP., 1976, COGNITION SOC BEHAV, P33

[2] [Anonymous], 1937, INQUIRY NATURE CAUSE

[3] [Anonymous], 1983, BEYOND METHOD

[4] INPUT UNCERTAINTY AND ORGANIZATIONAL COORDINATION IN HOSPITAL EMERGENCY UNITS [J]. ADMINISTRATIVE SCIENCE QUARTERLY, 1982, 27 (03) : 420 - 434

[5] Arrow K., 1974, LIMITS ORG

[6] Ashby W, 1960, DESIGN BRAIN

[7] BATESON JEG, 1983, EMERGING PERSPECTIVE, P50

[8] BERRY LL, 1980, BUSINESS MAY, P24

[9] BORDEN NH, 1964, J ADVERTISING RES, V4, P2

[10] BOWEN DE, 1988, RES ORGAN BEHAV, V10, P43