DEVELOPMENT AND VALIDATION OF A FORCED CHOICE SCALE TO MEASURE JOB-RELATED DISCOMFORT AMONG CUSTOMER SERVICE REPRESENTATIVES

被引：3

作者：

BERNARDIN, HJ

机构：

来源：

关键词：

D O I：

10.2307/255902

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

引用

页码：162 / 173

页数：12

共 19 条

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[7]

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[8]

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[9]

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[10]

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