FACTORS RELATED TO CLIENT RETURN RATE FOLLOWING INTAKE

Examined the relationship of client sex, intake counselor sex and experience level, and the sex of the counselor to whom the client was referred to the percentages of clients returning for counseling following an intake interview. In addition, the effect on return rate of referral to another counselor vs continuation with the counselor seen at intake was examined. Results from 67 male and 74 female counseling center clients and 25 regular counseling staff indicate that clients of both sexes were significantly less likely to return when initially interviewed by male rather than female intake counselors. Further, clients referred by male intake counselors to other male counselors were significantly less likely to return than were clients seen by and/or referred to female counselors. (12 ref) (PsycINFO Database Record (c) 2006 APA, all rights reserved). © 1979 American Psychological Association.