USING CASE-BASED RETRIEVAL FOR CUSTOMER TECHNICAL-SUPPORT

被引:48
作者
SIMOUDIS, E
机构
来源
IEEE EXPERT-INTELLIGENT SYSTEMS & THEIR APPLICATIONS | 1992年 / 7卷 / 05期
关键词
D O I
10.1109/64.163667
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
[No abstract available]
引用
收藏
页码:7 / 12
页数:6
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