TELEPHONE TRIAGE IN THE OFFICE SETTING

被引：8

作者：

KELLEY, M ^{[1
]}

MASHBURN, J ^{[1
]}

机构：

[1] EMORY UNIV,NELL HODGSON WOODRUFF SCH NURSING,ATLANTA,GA 30322

来源：

JOURNAL OF NURSE-MIDWIFERY | 1990年 / 35卷 / 04期

关键词：

D O I：

10.1016/0091-2182(90)90118-O

中图分类号：

R47 [护理学];

学科分类号：

1011 ;

摘要：

During a six-month period in 1988, two nurse-midwives documented the telephone calls they received in an OB/GYN/CNM practice. Calls were then tallied and categorized for analysis. A discussion of the numbers and types of calls is presented as well as a review of the literature on telephone triage/management. © 1990.

引用

页码：245 / 251

页数：7

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