Quality management approach in China

被引:3
作者
Zhang, Zhihai [1 ]
机构
[1] Fac. of Management and Organization, University of Groningen, Groningen, Netherlands
来源
TQM Magazine | 2000年 / 12卷 / 02期
关键词
Approximation theory - Economic and social effects - Problem solving - Product design - Research and development management - Total quality management;
D O I
10.1108/09544780010318343
中图分类号
学科分类号
摘要
In order to provide readers with a better understanding of China's approach to quality management, this paper presents China's quality management history, the main quality management efforts adopted by the Chinese government, the product quality situation, and the reasons for product quality problems. Finally, it has been concluded that governments can only play a role in shaping the context and institutional structure surrounding companies, while governments cannot create competitive industries; only companies can do that. If the quality of people, especially governmental officials, top management, and employees does not improve, it is very difficult for the country to improve product quality.
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页码:92 / 104
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