共 12 条
[1]
Channel choice and public service delivery in Canada: Comparing e-government to traditional service delivery[J] . Christopher G. Reddick,Michael Turner.Government Information Quarterly . 2011 (1)
[2]
Influencing citizen behavior: Experiences from multichannel marketing pilot projects[J] . Lidwien van de Wijngaert,Willem Pieterson,Marije L. Teerling.International Journal of Information Management . 2011 (5)
[3]
Multichannel Delivery of Public Services: A New and Complex Management Challenge[J] . Yves- C. Gagnon,Elizabeth Posada,Mario Bourgault,Alain Naud.International Journal of Public Administration . 2010 (5)
[4]
Multichannel marketing: An experiment on guiding citizens to the electronic channels[J] . Marije L. Teerling,Willem Pieterson.Government Information Quarterly . 2009 (1)
[6]
Use of social networks and information seeking behavior of students during political crises in Pakistan: A case study[J] . Maqsood Ahmad Shaheen.International Information and Library Review . 2008 (3)
[7]
Electronic government: Rethinking channel management strategies[J] . W.E. Ebbers,W.J. Pieterson,H.N. Noordman.Government Information Quarterly . 2007 (2)
[8]
A new benchmark for Internet use: A logistic modeling of factors influencing Internet use in Canada, 2005[J] . Anthony A. Noce,Larry McKeown.Government Information Quarterly . 2007 (3)
[9]
Personalization in the public sector[J] . Willem Pieterson,Wolfgang Ebbers,Jan van Dijk.Government Information Quarterly . 2006 (1)
[10]
Citizen-Initiated Contacts with Government[J] . Christopher G. Reddick.Journal of E-Government . 2005 (1)