共 3 条
[1]
Seein g the Voice of the Customer: Meta p hor-based Advertisin g Research. Zaltman Gerald,Coulter Robin. Journal of Advertisin g Research . 1995
[2]
A Means-End Model Based on Consumer Cate gorization Processes. Gutman. J. Journal of Marketin g .
[3]
Linkin g Attributes,Benefits and Consumer Values. Marco Vriens,Frenkel Ter Hofstede. Marketin g Research . 2000