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How to value the reliabili-ty of a questionnaire. PENG YC,CHANG WH,SHEN YH. Journal of China Hospital Management . 2004
[2]
The elementary discuss for developing a questionnaire of patients‘satisfaction. LI CL,CHEN YY. Journal of China Hospital Management . 2006
[3]
The problems in and sug-gestions from the investigation and research of the patients‘satis-faction. YANG H,LIU F,ZHANG TH,et al. Journal of China Hospital Management . 2005
[4]
Intellective property is an important power for a hospital to develop continuously. QI SR,WANG YT. Journal of China Scien-tific Research Management . 2006