共 9 条
[3]
Internet Channel Entry: A Strategic Analysis of Mixed Channel Structures[J] . Weon Sang Yoo,Eunkyu Lee.Marketing Science . 2011 (1)
[7]
The competitive impact of service process improvement: Examining customers’ waiting experiences in retail markets[J] . Piyush Kumar.Journal of Retailing . 2005 (3)
[9]
Managing Channel Profits[J] . Abel P. Jeuland,Steven M. Shugan.Marketing Science . 1983 (3)