制造企业服务创新战略的内涵界定、类型划分与研究框架构建

[1] 组织二元性:管理研究的一种新范式 [J]. 浙江大学学报(人文社会科学版), 2011, 41 (06) : 132 - 142

[2] Service innovations in manufacturing firms [J]. MANAGING SERVICE QUALITY, 2010, 20 (02): : 161 - 175

[3] Innovation in services: present findings, and future pathways[J] . Henning Droege,Dagmar Hildebrand,Miguel A. Heras Forcada.Journal of Service Management . 2009 (2)

[4] Effect of service transition strategies on firm value [J]. JOURNAL OF MARKETING, 2008, 72 (05) : 1 - 14

[5] Configuring Capabilities for Integrated Solutions: Evidence from the IT Sector[J] . Federica Ceci,Andrea Prencipe.Industry & Innovation . 2008 (3)

[6] Embracing Innovation as Strategy: Corporate Venturing, Competence Building and Corporate Strategy Making[J] . WimVanhaverbeke,NicoPeeters.Creativity and Innovation Management . 2005 (3)

[7] A manufacturer becoming service provider - challenges and a paradox[J] . Saara Brax.Managing Service Quality . 2005 (2)

[8] Evolving to a new dominant logic for marketing [J]. JOURNAL OF MARKETING, 2004, 68 (01) : 1 - 17

[9] Managing the transition from products to services [J]. INTERNATIONAL JOURNAL OF SERVICE INDUSTRY MANAGEMENT, 2003, 14 (02): : 160 - 172

[10] New service development: areas for exploitation and exploration[J] . Larry J. Menor,Mohan V. Tatikonda,Scott E. Sampson.Journal of Operations Management . 2002 (2)

[1] 组织二元性:管理研究的一种新范式 [J]. 浙江大学学报(人文社会科学版), 2011, 41 (06) : 132 - 142

[2] Service innovations in manufacturing firms [J]. MANAGING SERVICE QUALITY, 2010, 20 (02): : 161 - 175

[3] Innovation in services: present findings, and future pathways[J] . Henning Droege,Dagmar Hildebrand,Miguel A. Heras Forcada.Journal of Service Management . 2009 (2)

[4] Effect of service transition strategies on firm value [J]. JOURNAL OF MARKETING, 2008, 72 (05) : 1 - 14

[5] Configuring Capabilities for Integrated Solutions: Evidence from the IT Sector[J] . Federica Ceci,Andrea Prencipe.Industry & Innovation . 2008 (3)

[6] Embracing Innovation as Strategy: Corporate Venturing, Competence Building and Corporate Strategy Making[J] . WimVanhaverbeke,NicoPeeters.Creativity and Innovation Management . 2005 (3)

[7] A manufacturer becoming service provider - challenges and a paradox[J] . Saara Brax.Managing Service Quality . 2005 (2)

[8] Evolving to a new dominant logic for marketing [J]. JOURNAL OF MARKETING, 2004, 68 (01) : 1 - 17

[9] Managing the transition from products to services [J]. INTERNATIONAL JOURNAL OF SERVICE INDUSTRY MANAGEMENT, 2003, 14 (02): : 160 - 172

[10] New service development: areas for exploitation and exploration[J] . Larry J. Menor,Mohan V. Tatikonda,Scott E. Sampson.Journal of Operations Management . 2002 (2)