共 6 条
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When more blame is better than less:The implications of internal vs.external attributions for the repair of trust after a competence-vs.integrity-based trust violation. Kim,P.H,Dirks,K.T,Cooper,C.D,Ferrin,D.L. Organizational Behavior and Human Decision Processes . 2006
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Trust repair after an organization-level failure. N Gillespie,G Dietz. The Academy of Management Journal . 2009
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An integrative model of organizational trust. Mayer R C,Davis J H,Schoorman F D. The Academy of Management Journal . 1995
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"The Role of Causal Attribution Dimension in Trust Repair". Tomlinson,E.C,Mayer,R.C. The Academy of Management Journal . 2009