近十年国外旅行社信息化研究述评

被引:8
作者
姚延波
马锐娟
李嘉丽
机构
[1] 南开大学旅游与服务学院
关键词
旅行社信息化; 国外研究; 综述;
D O I
10.16323/j.cnki.lykx.2014.02.007
中图分类号
F590.6 [旅游企业组织与管理];
学科分类号
摘要
信息技术使游客的旅游需求和消费行为发生了重大的变化,旅行社必须进行信息化建设才能应对这一变化。本文运用文献分析法对近10年国外旅行社信息化的相关研究成果进行了梳理,从旅行社信息化的动因、旅行社信息化的方式和旅行社信息化的效应3个维度归纳了一些有价值的共识,并指出旅行社信息化未来的研究方向。本文旨在理论层面丰富该领域的现有文献,补充与发展该领域的理论与研究;在实践层面为中国旅行社的信息化建设提供借鉴与思路。
引用
收藏
页码:83 / 94
页数:12
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