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Consumer Behavior and Marketing Action. Assael. South-Western College Publishing . 1987
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Consumer Behavior. Engel, J.F,Miniard, P. W,Blackwell, R. D. Dryden . 1993
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网站特性对网路购物知觉风险、资讯搜寻策略影响之研究. 钟佑德. 国立中央大学 . 2000
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Effect ofPrior Knowledge and Expe-rience and Phase ofthe Choice Process on Consumer Decision Process:AProtocol Analysis. Bettman,J.R,Park,C.W. Journal ofConsumer Research . 1980