顾客参与对新产品开发作用机理研究

被引:25
作者
汪涛 [1 ]
郭锐 [2 ]
机构
[1] 武汉大学经济与管理学院
[2] 中国地质大学(武汉)经济管理学院
关键词
顾客参与; 关系涉入; 知识分享; 顾客知识异性; 新产品开发绩效;
D O I
10.16192/j.cnki.1003-2053.2010.09.017
中图分类号
F274 [企业供销管理];
学科分类号
1201 ;
摘要
传统观念威胁到企业竞争力,新产品开发大多集中在企业角度探讨,却忽略了真正使用产品的顾客。从知识分享的角度,分析顾客参与对产品创新的作用机理,即顾客参与通过关系涉入影响顾客与新产品开发企业的知识分享,进而改善新产品绩效,同时加入了顾客知识异性作为调节变量,更好解释了这一机制。
引用
收藏
页码:1383 / 1387+1412 +1412
页数:6
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