搜索任务复杂度对用户情感的影响研究

被引:26
作者
姜婷婷
贺虹虹
张正楠
机构
[1] 武汉大学信息管理学院
关键词
搜索任务; 任务复杂度; 情感成分; 情感体验;
D O I
10.13366/j.dik.2016.04.074
中图分类号
G252.7 [文献检索]; G252 [读者工作];
学科分类号
摘要
本研究探讨了搜索任务复杂度对用户情感的影响,基于Li提出的客观复杂度设置搜索任务开展用户实验,在实验中通过日内瓦评估问卷采集情感体验。研究结果显示,参与者对搜索任务的主观感知评价与其客观复杂度基本一致,所有任务中都同时存在不同的甚至是相反的情感成分,但是随着任务复杂度的增加,由积极情感主导逐步变为消极情感主导,主宰情感的多样性不断增大,任务复杂度对情感体验的影响主要体现在情感强度和情感持续时长两个方面。
引用
收藏
页码:74 / 82
页数:9
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