技术特性对政务智能聊天机器人初始信任的影响

[1] 人工智能时代的政府治理：机遇与挑战 [J]. 中国科技论坛, 2021, (12) : 1 - 9

[2] 政务服务的人工智能应用研究 [J]. 电子政务, 2018, (03) : 22 - 30

[3] The roles of trust, personalization, loss of privacy, and anthropomorphism in public acceptance of smart healthcare services[J] . Liu Kaifeng,Tao Da.Computers in Human Behavior . 2022

[4] Applied Artificial Intelligence and user satisfaction: Smartwatch usage for healthcare in Bangladesh during COVID-19[J] . Uzir Md Uzir Hossain,Al Halbusi Hussam,Lim Rodney,Jerin Ishraq,Abdul Hamid Abu Bakar,Ramayah Thurasamy,Haque Ahasanul.Technology in Society . 2021

[5] What makes an AI device human-like? The role of interaction quality, empathy and perceived psychological anthropomorphic characteristics on the acceptance of artificial intelligence in the service industry[J] . Pelau Corina,Dabija Dan Cristian,Ene Irina.Computers in Human Behavior . 2021 (prep)

[6] Enhancing chatbot effectiveness: The role of anthropomorphic conversational styles and time orientation[J] . Roy Rajat,Naidoo Vik.Journal of Business Research . 2021

[7] Attachment and trust in artificial intelligence [J]. COMPUTERS IN HUMAN BEHAVIOR, 2021, 115

[8] Customer experiences in the age of artificial intelligence[J] . Nisreen Ameen,Ali Tarhini,Alexander Reppel,Amitabh Anand.Computers in Human Behavior . 2021

[9] Adoption of AI-based chatbots for hospitality and tourism [J]. INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2020, 32 (10) : 3199 - 3226

[10] Effects of personalization and social role in voice shopping: An experimental study on product recommendation by a conversational voice agent[J] . Chong Eun Rhee,Junho Choi.Computers in Human Behavior . 2020 (C)

[1] 人工智能时代的政府治理：机遇与挑战 [J]. 中国科技论坛, 2021, (12) : 1 - 9

[2] 政务服务的人工智能应用研究 [J]. 电子政务, 2018, (03) : 22 - 30

[3] The roles of trust, personalization, loss of privacy, and anthropomorphism in public acceptance of smart healthcare services[J] . Liu Kaifeng,Tao Da.Computers in Human Behavior . 2022

[4] Applied Artificial Intelligence and user satisfaction: Smartwatch usage for healthcare in Bangladesh during COVID-19[J] . Uzir Md Uzir Hossain,Al Halbusi Hussam,Lim Rodney,Jerin Ishraq,Abdul Hamid Abu Bakar,Ramayah Thurasamy,Haque Ahasanul.Technology in Society . 2021

[5] What makes an AI device human-like? The role of interaction quality, empathy and perceived psychological anthropomorphic characteristics on the acceptance of artificial intelligence in the service industry[J] . Pelau Corina,Dabija Dan Cristian,Ene Irina.Computers in Human Behavior . 2021 (prep)

[6] Enhancing chatbot effectiveness: The role of anthropomorphic conversational styles and time orientation[J] . Roy Rajat,Naidoo Vik.Journal of Business Research . 2021

[7] Attachment and trust in artificial intelligence [J]. COMPUTERS IN HUMAN BEHAVIOR, 2021, 115

[8] Customer experiences in the age of artificial intelligence[J] . Nisreen Ameen,Ali Tarhini,Alexander Reppel,Amitabh Anand.Computers in Human Behavior . 2021

[9] Adoption of AI-based chatbots for hospitality and tourism [J]. INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2020, 32 (10) : 3199 - 3226

[10] Effects of personalization and social role in voice shopping: An experimental study on product recommendation by a conversational voice agent[J] . Chong Eun Rhee,Junho Choi.Computers in Human Behavior . 2020 (C)