国外公共图书馆健康信息服务研究述评

被引：47

作者：

张静仪

张敏

机构：

[1] 西南大学计算机与信息科学学院

来源：

图书情报知识 | 2018年 / 02期

关键词：

公共图书馆; 健康信息服务; 消费者健康信息学; 服务感知; 服务评价;

D O I：

暂无

中图分类号：

G252 [读者工作]; G258.2 [公共图书馆];

学科分类号：

050302 [传播学]; 120501 [图书馆学];

摘要：

随着用户多元化健康信息需求的日益旺盛,公共图书馆开展健康信息服务已成趋势。论文采用内容分析法对国外公共图书馆健康信息服务相关研究文献进行归纳总结,通过文献收集、统计与编码,对研究文献所使用的理论、研究方法进行调查,将诱发因素、健康信息服务提供、服务效果三方面综合,建立了国外公共图书馆健康信息服务的研究框架。从用户类型与健康信息需求、服务感知、服务角色、服务模式、影响因素、服务效果评价等方面探索了国外公共图书馆健康信息服务的现状。内容分析结果显示,当前研究文献增长较快,混合研究方法使用较为突出,研究使用理论较少,研究内容主题分散;未来研究将呈现研究视角的多学科交叉、研究理论创新引入、研究方法多元化的发展趋势。

引用

页码：14 / 23

页数：10

共 26 条

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