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“Bricks and Clicks”: The Impact of Product Returns on the Strategies of Multichannel Retailers[J] . Elie Ofek,Zsolt Katona,Miklos Sarvary.Marketing Science . 2011 (1)
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Internet Channel Entry: A Strategic Analysis of Mixed Channel Structures[J] . Weon Sang Yoo,Eunkyu Lee.Marketing Science . 2011 (1)
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Information asymmetry, pricing strategy and firm's performance in the retailer- multi-channel manufacturer supply chain[J] . Ruiliang Yan,Zhi Pei.Journal of Business Research . 2010 (4)
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Channel Conflict and Coordination in the E‐Commerce Age[J] . Andy A.Tsay,NarendraAgrawal.Production and Operations Management . 2009 (1)
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The impact of customer returns on pricing and order decisions[J] . Jing Chen,Peter C. Bell.European Journal of Operational Research . 2008 (1)
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Consumer perceptions of risk and uncertainty and the implications for behaviour towards innovative retail services: The case of Internet Banking[J] . Dale Littler,Demetris Melanthiou.Journal of Retailing and Consumer Services . 2006 (6)