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Five pointers to organizational excellence. Ng,P.T. Marketing Insights . 2001
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The School Excellence Model:A Guide. Ministry of Education. The School Appraisal Branch,Shools Division,Ministry of Education . 2000
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Schools That Learn:A Fifth Discipline Fieldbook for Educators,Parents and Everyone who cares about education. Senge,P.Cambron-McCabe,N.Lucas,T.Smith,B.Dutton,J,Kleiner,A. Nicholas Brealey Publishing . 2000