限定领域口语对话系统中超出领域话语的协处理方法

被引:2
作者
王俊东
黄沛杰
林仙茂
徐禹洪
李凯茵
机构
[1] 华南农业大学数学与信息学院
关键词
超出领域话语; 协处理; AIML; 有限状态自动机; 口语对话系统;
D O I
暂无
中图分类号
TP391.44 [];
学科分类号
摘要
领域外话语的开放性、口语化以及表达多样性,使得现有的限定领域口语对话系统不能很好地处理超出领域话语。该文提出了一种限定领域口语对话系统协处理方案,基于人工智能标记语言AIML,设计一套理解开放语义用户话语的理解模板,并对未匹配话语基于话语相似度进行理解模板分类,进而采用扩展有限状态自动机处理模式,结合对话流程上下文的状态及信息,实现理解模板到应答模板的转换,改变了单纯模板匹配方法在对话流程控制方面的相对缺失。中文手机导购领域的测试表明,该文所提出的协处理方法能有效地辅助口语对话系统完成限定领域完整对话流程,得到更好的用户满意度。
引用
收藏
页码:194 / 203
页数:10
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