共 9 条
[1]
Quality Assurance in UK Higher Education: Issues of Trust, Control, Professional Autonomy and Accountability[J] . Andreas Hoecht.Higher Education . 2006 (4)
[2]
Students as Customers or Products: Perceptions and Preferences of Faculty and Students[J] . Carl Obermiller,Patrick Fleenor,Raven Peter.Marketing Education Review . 2005 (2)
[3]
Marketing Models in Education: Students as Customers, Products, or Partners[J] . Dennis E. Clayson,Debra A. Haley.Marketing Education Review . 2005 (1)
[4]
Critical issues for TQM implementation in higher education[J] . Mete B. Sirvanci.The TQM Magazine . 2004 (6)
[5]
TQM: why is its impact in higher education so small?[J] . James V. Koch.The TQM Magazine . 2003 (5)
[6]
Quality assurance in Australian higher education: Globalisation and `steering at a distance'[J] . Lesley Vidovich.Higher Education . 2002 (3)
[7]
Determinants of Quality Perception in Educational Administration[J] . R. L. Galloway.Educational Management & Administration . 1998 (1)
[8]
TQM in higher education - a review[J] . Mohammad S. Owlia,Elaine M. Aspinwall.International Journal of Quality & Reliability Management . 1997 (5)
[9]
The transfer of TQM from industry to education[J] . Susan Garbutt.Education + Training . 1996 (7)