共 15 条
- [1] Development of a scale to measure the perceived benefits and risks of online shopping[J] . Sandra Forsythe,Chuanlan Liu,David Shannon,Liu Chun Gardner.Journal of Interactive Marketing . 2006 (2)
- [3] Free riding and customer retention across retailers’ channels[J] . Sebastian van Baal,Christian Dach.Journal of Interactive Marketing . 2005 (2)
- [4] Consumers in a multichannel environment: Product utility, process utility, and channel choice[J] . Sridhar Balasubramanian,Rajagopal Raghunathan,Vijay Mahajan.Journal of Interactive Marketing . 2005 (2)
- [5] Opportunities and challenges in multichannel marketing: An introduction to the special issue[J] . Arvind Rangaswamy,Gerrit H. Van Bruggen.Journal of Interactive Marketing . 2005 (2)
- [6] Consumer Search in High Technology Markets: Exploring the Use of Traditional Information Channels[J] . Judi Strebel,Tülin Erdem,Joffre Swait.Journal of Consumer Psychology . 2004 (1)
- [7] An Empirical Study of Consumer Switching from Traditional to Electronic Channels: A Purchase-Decision Process Perspective[J] . Alok Gupta,Bo-chiuan Su,Zhiping Walter.International Journal of Electronic Commerce . 2004 (3)
- [9] A latent class model for discrete choice analysis: contrasts with mixed logit[J] . William H. Greene,David A. Hensher.Transportation Research Part B . 2003 (8)
- [10] Determinants of online channel use and overall satisfaction with a relational, multichannel service provider[J] . Mitzi M. Montoya-Weiss,Glenn B. Voss,Dhruv Grewal.Journal of the Academy of Marketing Science . 2003 (4)