品牌社群作用机理理论研究和模型构建

被引:18
作者
薛海波
机构
[1] 华东师范大学品牌文化与公共关系研究中心
关键词
品牌社群; 品牌星簇; 社会资本; 社群体验; 品牌忠诚;
D O I
10.16538/j.cnki.fem.2012.02.006
中图分类号
F274 [企业供销管理];
学科分类号
1201 ;
摘要
本文在前人研究的基础上,以品牌社群的共同意识和基于伦理的责任感作为研究出发点,将品牌社群中的关系互动、社群体验和社群规范作为逻辑主线,基于社会资本、社会网络和消费体验等相关理论,对品牌社群影响消费者品牌忠诚的作用机理进行理论阐释和模型构建。模型由消费个体到品牌星簇的聚合机理、社会资本对品牌忠诚的影响机理、社群体验对品牌忠诚的影响机理和工具忠诚向终极忠诚的转换机理四个部分组成。本文的理论研究和模型构建有助于在前人研究的基础上拓展研究思路、增加研究深度,进而提升当前品牌社群研究的理论水平。
引用
收藏
页码:50 / 57
页数:8
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