共 7 条
[1]
End usermultimediaQoScategories. ITU TRecG.1010—2001 .
[2]
PerformanceobjectivesandproceduresforprovisioningandmaintenanceofIPbasednetworks. ITU TRecM.2301—2002 .
[3]
SLAmanagementhandbook volume1executiveoverview. TMFGB917 1v2.0—2004 .
[4]
SLAmanagementhandbook volume2conceptsandprinciples. TMFGB917 2v2.0—2004 .
[5]
SLAmanagementhandbook volume3serviceandtechnologyexamples. TMFGB917 3v2.0—2004 .
[6]
Enhancedtelecomoperationsmap(eTOM)thebusinessprocessframework. TMFGB921v4.0—2004 .
[7]
Termsanddefinitionsrelatedtoqualityofserviceandnetworkperformanceincludingdependability. ITU TRecE.800—1994 .