在线购物体验研究前沿述评

被引:10
作者
贺和平
周志民
刘雁妮
机构
[1] 深圳大学管理学院
关键词
在线购物体验; 消费体验; 体验价值;
D O I
10.16538/j.cnki.fem.2011.10.006
中图分类号
F274 [企业供销管理]; F713.36 [电子贸易、网上贸易];
学科分类号
1201 ;
摘要
寻求体验是消费者在线购物的一大动机。本文在厘清在线购物体验概念的基础上,讨论了不同理论视角下在线购物体验的结构维度,对在线购物体验的影响因素及影响结果、在线购物体验中"远距临场感"等特殊现象进行了评介,并对未来的研究方向进行了展望。
引用
收藏
页码:42 / 51
页数:10
相关论文
共 12 条
  • [1] 基于两大心理学理论对网购消费者虚拟体验的解读
    刘晟楠
    董大海
    [J]. 外国经济与管理, 2011, 33 (02) : 41 - 47
  • [2] 体验营销研究前沿评介
    贺和平
    刘雁妮
    周志民
    [J]. 外国经济与管理, 2010, 32 (08) : 42 - 50+65
  • [3] The Experiential Aspects of Online Search Information for New Customers to a Website
    Simon, Francoise
    [J]. CANADIAN JOURNAL OF ADMINISTRATIVE SCIENCES-REVUE CANADIENNE DES SCIENCES DE L ADMINISTRATION, 2010, 27 (04): : 292 - 305
  • [4] MACHINE AND PERSON INTERACTIVITY: THE DRIVING FORCES BEHIND INFLUENCES ON CONSUMERS’ WILLINGNESS TO PURCHASE ONLINE[J] . Suntornpithug, Nichaya,Khamalah, Joseph.Journal of Electronic Commerce Research . 2010 (4)
  • [5] The influence of hedonic and utilitarian motivations on user engagement: The case of online shopping experiences[J] . Heather Lynn O’Brien.Interacting with Computers . 2010 (5)
  • [6] Four-mode channel interactivity concept and channel preferences
    Florenthal, Bela
    Shoham, Aviv
    [J]. JOURNAL OF SERVICES MARKETING, 2010, 24 (01) : 29 - 41
  • [7] Telepresence and fantasy in online apparel shopping experience
    Song, Kun
    Fiore, Ann Marie
    Park, Jihye
    [J]. JOURNAL OF FASHION MARKETING AND MANAGEMENT, 2007, 11 (04) : 553 - +
  • [8] Manipulating perceived social presence through the web interface and its impact on attitude towards online shopping
    Hassanein, Khaled
    Head, Milena
    [J]. INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES, 2007, 65 (08) : 689 - 708
  • [9] Gendered perceptions of experiential value in using web-based retail channels[J] . Lynda Andrews,Geoffrey Kiel,Judy Drennan,Maree V. Boyle,Jay Weerawardena.European Journal of Marketing . 2007 (5)
  • [10] Exploring the experiential intensity of online shopping environments
    Demangeot, Catherine
    Broderick, Amanda
    [J]. QUALITATIVE MARKET RESEARCH, 2006, 9 (04): : 325 - +