共 3 条
[1]
Whence Consumer Loyalty?[J] . Journal of Marketing . 1999
[2]
Conceptualizing, Measuring, and Managing Customer-Based Brand Equity[J] . Journal of Marketing . 1993 (1)
[3]
Managing brands for long run:brand re-inforcement and brand revitalization strategies .2 Keller,Kevin Lane. Califor-nia Management Review . 1999