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DETERMINANTS OF E-COMMERCE CUSTOMER SATISFACTION, TRUST, AND LOYALTY IN SAUDI ARABIA[J] . Eid,Mustafa I.Journal of Electronic Commerce Research . 2011 (1)
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Antecedents of customer satisfaction with online banking in China: The effects of experience[J] . Cheolho Yoon.Computers in Human Behavior . 2010 (6)
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Exploring citizens' perception of government to citizen services: A model based on theory of planned behaviour (TBP)[J] . Transforming Government: People, Process and Policy . 2009 (4)
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Understanding factors affecting trust in and satisfaction with mobile banking in Korea: A modified DeLone and McLean’s model perspective[J] . Kun Chang Lee,Namho Chung.Interacting with Computers . 2009 (5)
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Understanding the role of an IT artifact in online service continuance: An extended perspective of user satisfaction[J] . Young Sik Kang,Heeseok Lee.Computers in Human Behavior . 2009 (3)