E-commerce and its impact on operations management

被引：94

作者：

Gunasekaran, A ^{[1
]}

Marri, HB ^{[1
]}

McGaughey, RE ^{[1
]}

Nebhwani, MD ^{[1
]}

机构：

[1] SE Massachusetts Univ, Dept Management, N Dartmouth, MA 02747 USA

来源：

INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS | 2002年 / 75卷 / 1-2期

关键词：

e-commerce; implications; operations management; framework;

D O I：

10.1016/S0925-5273(01)00191-8

中图分类号：

T [工业技术];

学科分类号：

08 ;

摘要：

Electronic commerce (EC) is possibly the most promising application of information technology witnessed in recent years. It is revolutionizing supply-chain management and has enormous potential for manufacturing, retail and service operations. The tremendous importance of EC has prompted us to write this paper. We have attempted to define e-commerce and examine major EC elements that link organizational systems. The application of EC in manufacturing, retailing and service operations is examined, and a framework for describing EC components and their role in different areas of an organization is proposed. Finally, we summarize our findings and conclusions. (C) 2002 Elsevier Science B.V. All rights reserved.

引用

页码：185 / 197

页数：13

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