Three Perspectives on Team Learning Outcome Improvement, Task Mastery, and Group Process

被引:260
作者
Edmondson, Amy C. [1 ]
Dillon, James R. [1 ]
Roloff, Kathryn S. [1 ]
机构
[1] Harvard Univ, Sch Business, Cambridge, MA 02138 USA
关键词
TRANSACTIVE MEMORY-SYSTEMS; SHARED MENTAL MODELS; PERFORMANCE; ORGANIZATIONS; KNOWLEDGE; RETRIEVAL; CURVE; WORK; INTERDEPENDENCE; PRODUCTIVITY;
D O I
10.1080/078559811
中图分类号
F [经济];
学科分类号
02 ;
摘要
The emergence of a research literature on team learning has been driven by at least two factors. First, longstanding interest in what makes organizational work teams effective leads naturally to questions about how members of newly formed teams learn to work together and how existing teams improve or adapt. Second, some have argued that teams play a crucial role in organizational learning. These interests have produced a growing and heterogeneous literature. Empirical studies of learning by small groups or teams present a variety of terms, concepts, and methods. This heterogeneity is both generative and occasionally confusing. We identify three distinct areas of research that provide insight into how teams learn to stimulate cross-area discussion and future research. We find that scholars have made progress in understanding how teams in general learn, and propose that future work should develop more precise and context-specific theories to help guide research and practice in disparate task and industry domains.
引用
收藏
页码:269 / 314
页数:46
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